1. Introduction

The One Saigon uses your personal information to fulfill our commitment to offering the best and most relevant service experience to customers. We are committed to respecting the privacy of the personal information we gather in our ongoing policy.
As a client or a business partner, you acknowledge that we collect, use, and disclose personal information in compliance with our Global Privacy Policy.
 

2. Scope Of Application

This Policy refers to our customers' and persons' personal information who are our business partners or come to do business with us, as well as the use of such personal information in any way.
 

3. Types Of Personal Information

In this Policy, the term "personal information" refers to information that may be used to identify you personally. We process the following sorts of personal information (which may vary by jurisdiction based on relevant law):
  • Name, gender, home and work contact details, job title, date of birth and place of birth, photo, nationality, passport and visa information.
  • Customer stay details, such as hotels, dates of arrival and departure, products and services used, phone numbers dialed and faxed, and text and messages received, are collected.
  • Credit card, account information, and any other information required to make special requests (e.g. medical conditions requiring special accommodation or services).
  • Information, feedback, or content you provide about marketing preferences, surveys or promotions.
Most of the personal information we process is information that comes from you or someone acting on your behalf willingly providing it to us. However, in some cases, we may collect personal information about you based on additional information you provide to us or through conversation with you.
This Policy also applies to personal information about you that we receive from a third party unless expressly stated otherwise in that third party's privacy policies.
 

4. How We Use Personal Information

Subject to applicable law, we may collect, use and disclose an appropriate portion of your personal information to:
  • Supply and charge for hotel rooms and other goods and services.
  • Provide you with a better and more personalized level of service, including information and services from a third party.
  • Respond to requests for information and services, including services from a third party (such as a restaurant or transportation provider).
  • Fulfill obligations to you, anyone involved in your travel arrangements (e.g. your travel agent, tour group, or employer) ) and merchants (e.g. credit card companies)
  • Conduct market research, customer satisfaction and quality assurance surveys, direct marketing, and sales promotions;
  • Provide for the safety and security of employees, customers, and other business visitors;
  • Manage general record keeping;
  • Meet legal and regulatory requirements;
  • Thử nghiệm và đánh giá các sản phẩm và dịch vụ mới.

5. Changes to This Policy

As our business is constantly changing, this Policy may also vary.